Returns & Exchanges
At Stuff and Things, we want you to love every purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you changed your mind or received a faulty product, our team is committed to making your refund or exchange process as seamless as possible.
Initiate Your Request
Log into your account portal or use our guest lookup tool to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent any processing delays or restocking fees.
Ship It Back
Attach the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing